Last updated December 22, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be completed within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please login to your account and obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then bring your items to the original vendors physical store location of business during normal business hours of the vendor.

Please note, you will be responsible for all costs associated with physically bringing the return merchandise to the vendors location of business.

REFUNDS

After receiving your return and inspecting the condition of your items, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. All eligible refunds will be refunded to your original payment method if you choose not to receive store credit.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Perishable Items including but not limited to Vegetables, Meat, Poultry, Fish
• Items not in their original packaging
• Items that have been used after the purchase
• Any Frozen items

For defective or damaged products, please contact the vendor using their contact details to arrange a refund or exchange. For further assistance please reach out to Delivery Thyme’s Customer Support during normal business hours using the contact details provided below.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Phone / Text : +1 (888) 597-4549

email: [email protected]